🎮 Common Scenario: Are you experiencing Error OFFICE-VISIO-ADD-INCRASH-015 while launching or installing Adobe Premiere Pro? The solutions below directly address the system interactions specific to this application.
Restart the Service and Its Dependencies: Press Win+R, type services.msc, press Enter
👇 See all 3 solutions belowThe Ultimate Auto-Fix Script
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What is Error OFFICE-VISIO-ADD-INCRASH-015?
Windows System Error Code OFFICE-VISIO-ADD-INCRASH-015, known as Microsoft Visio Add-In Crash (Error 15), is a General System error that occurs during core Windows operations. The error indicates that: Microsoft Visio: A third-party add-in caused the application to crash. Disable add-ins and restart in Safe Mode. When this error is encountered, the Windows operating system was unable to complete the requested operation within the system services subsystem. The error code OFFICE-VISIO-ADD-INCRASH-015 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name Microsoft Visio Add-In Crash (Error 15) maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within core Windows operations is essential for effective troubleshooting.
Common Causes
- The service's executable file is corrupted or missing
- A dependent service failed to start first (dependency chain broken)
- The service account credentials are incorrect or expired
- Another program or malware disabled the service
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Read the full guide →Step-by-Step Solutions
- Press Win+R, type services.msc, press Enter
- Find the service mentioned in Error OFFICE-VISIO-ADD-INCRASH-015 (Microsoft Visio Add-In Crash (Error 15)) message
- Right-click → Properties → check 'Startup type' (should be Automatic)
- Click the Dependencies tab to check if dependent services are also running
- Right-click each dependency → Start, then start the main service
Video Tutorials
Diagnostic Command
Run this PowerShell command to find related events in your system log:
Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*OFFICE-VISIO-ADD-INCRASH-015*" -or $_.Message -like "*Microsoft Visio Add-In Crash (Error 15)*"} | Format-List💡 Open PowerShell as Administrator, paste the command above, and press Enter.
Prevention Tips
- Never disable Windows services unless you fully understand their dependencies
- Use Windows Event Viewer to monitor service crashes proactively
- Create a System Restore point before making service configuration changes