⚠️ 3 verified solutions available for Error 28 — Last updated 2026-03-13
Error 28 📋

How to Fix ERROR_OUT_OF_PAPER (Error 28)

The ERROR_OUT_OF_PAPER error, also known as Error 28, occurs when the printer is out of paper. This error is typically encountered when trying to print a document. It's a straightforward issue that can be easily resolved by refilling the paper tray or adjusting the printer settings.

🏷️ Code: 28 📛 ERROR_OUT_OF_PAPER 📅 Updated: 2026-03-13 ⏱️ 3 Solutions

🎮 Common Scenario: Are you experiencing Error 28 while launching or installing Apex Legends? The solutions below directly address the system interactions specific to this application.

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💡 What is Error 28?

The ERROR_OUT_OF_PAPER error is a common issue that arises when the printer is unable to continue printing due to a lack of paper. This error can occur on any Windows-based system that is connected to a printer, regardless of the printer model or type. When this error occurs, the printing process is halted, and the user is prompted to take action to resolve the issue. The ERROR_OUT_OF_PAPER error can be triggered by a variety of factors, including an empty paper tray, a paper jam, or incorrect printer settings. In some cases, the error may be caused by a miscommunication between the printer and the computer, resulting in the printer being unable to detect the paper level. The impact of this error on the system is minimal, as it does not cause any permanent damage to the printer or the computer. However, it can be frustrating for users who need to print documents urgently. The ERROR_OUT_OF_PAPER error can be resolved by taking a few simple steps, including refilling the paper tray, checking for paper jams, and adjusting the printer settings. In some cases, it may be necessary to restart the printer or the computer to resolve the issue. By understanding the causes of the ERROR_OUT_OF_PAPER error and taking the necessary steps to resolve it, users can quickly get back to printing their documents.

⚠️ Common Causes

  • The paper tray is empty
  • A paper jam is preventing the printer from feeding paper
  • The printer settings are not configured correctly

Step-by-Step Solutions

1 Refill the Paper Tray
  1. Open the paper tray and remove any empty paper trays
  2. Refill the paper tray with the correct type and size of paper
  3. Close the paper tray and try printing again
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2 Check for Paper Jams
  1. Open the printer and check for any paper jams
  2. Gently remove any jammed paper from the printer
3 Adjust Printer Settings
  1. Open the printer settings and check the paper size and type
  2. Adjust the settings to match the paper being used

🛡️ Prevention Tips

  • Regularly check the paper level in the printer to avoid running out of paper
  • Use a printer with a large paper capacity to reduce the need for frequent refills
  • Keep the printer and surrounding area clean and dust-free to prevent paper jams
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Last updated: 2026-03-13
📖
Based on Official Microsoft Documentation
Solutions Tested on Windows 10 & 11
Error codes sourced from Microsoft Win32 SDK. Updated 2026-03-13.
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