🎮 Common Scenario: Are you experiencing Error 13907 while launching or installing Adobe Premiere Pro? The solutions below directly address the system interactions specific to this application.
Reset Windows Update Components: Open Command Prompt as Administrator
👇 See all 3 solutions belowThe Ultimate Auto-Fix Script
Download our advanced, custom-built Smart Diagnostic Script (.bat). It safely creates a System Restore Point, applies targeted fixes based on advanced diagnostics for Error 13907, and generates a detailed HTML repair report.
What is Error 13907?
Windows System Error Code 13907, known as ERROR_IPSEC_IKE_AUTHORIZATION_FAILURE_WITH_OPTIONAL_RETRY, is a Internet & WinHTTP error that occurs during WinHTTP, WinInet, and internet protocols. The error indicates that: SA establishment is not authorized. You may need to enter updated or different credentials such as a smartcard. When this error is encountered, the Windows operating system was unable to complete the requested operation within the internet services subsystem. The error code 13907 is returned by the GetLastError() function and provides developers with a specific identifier to diagnose the root cause of the failure. The symbolic name ERROR_IPSEC_IKE_AUTHORIZATION_FAILURE_WITH_OPTIONAL_RETRY maps directly to this numeric code and is commonly referenced in Microsoft documentation, developer forums, and system logs. Understanding this error and its context within WinHTTP, WinInet, and internet protocols is essential for effective troubleshooting.
Common Causes
- Windows Update cache is corrupted (SoftwareDistribution folder)
- Required update services (BITS, Cryptographic) are stopped
- Insufficient disk space for the update to install
- Third-party antivirus is interfering with the update process
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An encyclopedia on the core architecture of the Windows Registry, how to fix registry corruption errors, and why registry cleaners should be avoided.
Read the full guide →Step-by-Step Solutions
- Open Command Prompt as Administrator
- Run these commands in order:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- Retry Windows Update
Video Tutorials
Diagnostic Command
Run this PowerShell command to find related events in your system log:
Get-EventLog -LogName System -Newest 20 | Where-Object {$_.Message -like "*13907*" -or $_.Message -like "*ERROR_IPSEC_IKE_AUTHORIZATION_FAILURE_WITH_OPTIONAL_RETRY*"} | Format-List💡 Open PowerShell as Administrator, paste the command above, and press Enter.
Prevention Tips
- Keep at least 20GB free on your system drive for Windows Updates
- Install updates promptly — don't let them accumulate for months
- If updates consistently fail, consider a Windows in-place repair upgrade